We are so excited to introduce our improved Help Center! Our improved Help Center is here to… well… help! Our aim is to give you the best experience when contacting us, with personalized help to solve your problem quickly.
This Help Center may live on ShareFile.com, but it is staffed with Podio experts that are ready to help with all things Podio.
Chat with support to get speedy help with personalized interactions that help connect you with the right information about your status or the right support team.
 
Gain visibility into your support cases. You'll have the option to view and manage your open cases with our support team. If you're an account admin, you can see cases created by other users on your account and stay on top of trends.
 
Stay informed with updates on your support cases through case comments. You will always know what's happening and can collaborate seamlessly with our support team by leaving comments, ensuring your concerns are addressed.
 
Gain knowledge with access to a repository of helpful articles to empower you to resolve common issues independently. Get valuable insights and tips from our extensive knowledge base so you can become a pro at using our products and services
From creating and managing support cases, to getting a quick answer via chat, we are ready to tackle any and all questions.
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